---
title: Edozo | FAQ
description: Read the answers to frequently asked questions.
---

## How can we help you?

## General

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### Is there an annual subscription fee?

No, you only pay for the maps you use

### How do I sign up?

Email [hello@edozo.com](mailto:hello@edozo.com) or book a demo with us here [Book Demo](http://edozo-20190884.hs-sites.com/edozo-faq#)

### Does Edozo provide a full range of OS maps?

Yes, including: MasterMap®, City, Street, Town, Miniscale, Raster, VML, Aerial and Google maps

### Why are Edozo Maps faster and more accurate?

Simple product design and our unique one-click boundary maps functionality using Auto-Polygon™

### How do you pay for Edozo Maps?

You will be billed monthly via variable direct debit

### Can I save my maps at any stage?

Yes, and you can edit them once they are finished

### Can I export the maps for my reports?

Yes, you can download JPEG, PNG or PDF in a single click

### Are the maps RICS and Land Registry compliant?

Yes, our maps can be used in valuation reports and planning submissions

### Can I change the scale and size of my maps?

Yes, by choosing from a range of map scales and sizes or setting a ‘custom scale’ using our simple functionality

### Does Edozo Maps work across all browsers?

Yes, although we recommend Google Chrome

### Can I get training on the product?

We provide free and unlimited training. We also provide access to our training library with a suite of simple training videos - Book your training here: [Book Training](https://calendly.com/edozo/refresher?month=2019-11)

### What if I need further assistance? Will there be someone I can talk to?

There will always be a friendly member of the Edozo team at the end of the telephone [0207 0467 803](tel:+%2044%20207%200467%20803)

### Does edozo provide CAD compatible files?

Yes, you can download .dwg files to export into your CAD software.

### Can I use CAD alongside maps?

Yes, the feature is available on the same, easy to use interface.

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